Technologies
LangChain, OpenAI API, Azure infrastructure
duration
6 months
customer
Our client is a Dallas-based startup developing an AI telemedicine platform. Their core product is an AI chatbot that collects symptoms, performs triage, suggests next steps, and generates patient and physician reports. The solution integrates with major EHR systems (Epic, Cerner, Athenahealth) and pharmaceutical/insurance services.
Background and problem
They engaged us to build this AI telemedicine chatbot.
solution
This AI solution provides an intuitive conversational interface that:
- Guides patients through symptom reporting in a natural, empathetic dialogue
- Triages patients intelligently by recommending the appropriate specialist or care level
- Reduces administrative burden on clinical staff and enhances operational efficiency
- Improves patient experience by acting as a 24/7 concierge for navigating care
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